Will Join-Biz.Net register my domain name for me?
       Currently no. However, you may register for a domain name at qualified registrar's such as AITDOMAINS.COM

Does Join-Biz.Net accepts international domains?
       Yes, we are able to host domain names from any country around the world.

What kind of support does Join-Biz.Net offer?
       We encourage our customers to send us a support request email via our CONTACT section. Email support is around-the- clock with technical emergencies being addressed first and support issues handled in the order they are received.
Please Note:
We provide technical support for hosting issues only - we cannot provide help with HTML syntax, Web site design, CGI programming problems, database architecture or other issues not directly related to the hosting services we provide. However please drop a questions to us at CONTACT section if you encounter any problem where you think our help is needed.

How long does it takes to set up an account?
       Join-Biz.Net will have your account up within 15 minutes to 3 hours, depending on how many order we receive        at the moment. Youwill receive an email once your account has been set up.

How do I transfer my domain to Join-biz.Net?
       You can initiate the process by logging into your domain registrar account and redirecting your name server        to our name server.

Please refer to the activation email for details.
If you are unable to change your domain or have no technical knowledge of how to do so, please contact our support team and we will get it done on your behalf. Once the name sever has been redirected, your domain name would be able to retrieve data from our server within 24-72 hours.

Where is my upload directory?
       For HTML files: /www
        For CGI files: /var/www/cgi

How to upload via FTP?
       Please use the info below:
       FTP Hostname: ftp.yourdomain.com
       User ID: username
       Password: your_password

How to upload via Frontpage Extensions?
       Publish Location: http://yourdomain.com
       User ID: username
       Password: your_password

REMEMBER, to publish with Frontpage, you have to wait untill your domain are propagrate 100% to retreive data from our name server. Please allow 24-48 hours to upload/publish after you have made changes to your domain registrar to use our name server.

Email Settings?
       You should use the following information when picking up you email program from this domain name:

POP3 Hostname: mail.yourdomain.com
SMTP hostname: mail.yourdomain.com
username: youremail@yourdomain.com
password: your_password

How To SSH?
       Please use the info below:
       login: username#yourdomain.com
       password: your_password

I have create user through my Control Panel, how can I view their website?
       http://yourdomain.com/usernam